Terms of Service

Effective Date: May 23, 2025
Last Updated: May 23, 2025

Acceptance of Terms

By accessing or using Fibocolon's website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

Description of Services

Fibocolon provides digital marketing services including:

  • Search Engine Optimization (SEO)
  • Pay-Per-Click (PPC) advertising management
  • Social media marketing
  • Content marketing
  • Website design and development
  • Digital strategy consulting

User Accounts and Registration

Account Creation

To access certain services, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of unauthorized access
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Service Terms and Conditions

Service Agreements

Specific services are governed by separate service agreements that supplement these Terms. In case of conflict, the service agreement takes precedence.

Performance and Results

While we strive to deliver excellent results, we cannot guarantee specific outcomes such as:

  • Search engine rankings
  • Website traffic increases
  • Conversion rate improvements
  • Social media growth metrics

Client Responsibilities

You agree to:

  • Provide necessary access and information
  • Respond to requests in a timely manner
  • Comply with platform terms of service
  • Maintain accurate business information

Payment Terms

Fees and Billing

  • Service fees are outlined in your service agreement
  • Payments are due according to agreed-upon terms
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment

Refund Policy

Refunds are handled according to your specific service agreement. Generally:

  • Setup fees are non-refundable
  • Monthly services may be cancelled with 30 days notice
  • Refunds for completed work are not typically provided

Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, and software, is owned by Fibocolon and protected by copyright and trademark laws.

Client Content

You retain ownership of content you provide. By using our services, you grant us a license to use your content for service delivery and marketing purposes (with your consent).

Work Product

Unless otherwise specified, work products created during service delivery become your property upon full payment.

Prohibited Uses

You may not use our services to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Distribute spam or malicious content
  • Engage in fraudulent activities
  • Compete directly with our services
  • Reverse engineer our proprietary methods

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your information.

Disclaimers and Limitations of Liability

Service Disclaimer

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, Fibocolon's liability is limited to the amount paid for services in the 12 months preceding the claim. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Data loss or corruption
  • Third-party actions or platform changes

Indemnification

You agree to indemnify and hold Fibocolon harmless from claims arising from:

  • Your use of our services
  • Violation of these Terms
  • Infringement of third-party rights
  • Your business activities

Termination

Termination by Either Party

Either party may terminate services according to the terms of the service agreement, typically with 30 days written notice.

Effect of Termination

Upon termination:

  • Access to services will cease
  • Outstanding fees become immediately due
  • Confidential information must be returned
  • Certain provisions survive termination

Dispute Resolution

Governing Law

These Terms are governed by the laws of Ontario, Canada.

Dispute Resolution Process

  1. Informal Resolution: Parties will attempt to resolve disputes through good faith negotiation
  2. Mediation: If negotiation fails, disputes will be submitted to mediation
  3. Arbitration: Unresolved disputes will be settled through binding arbitration

General Provisions

Entire Agreement

These Terms, along with your service agreement and Privacy Policy, constitute the entire agreement between parties.

Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Updates to Terms

We may update these Terms periodically. Continued use of services constitutes acceptance of updated Terms.

Contact Information

For questions about these Terms, contact us at: